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Reviews for Willow Brooke

Posted On: 10/30/2018

Locked Out of Apartment

Willow Brooke, like any other apartment complex, routinely changes out their locks and keys for security reasons. Mine were, but I got home after office hours and was essentially locked out of my apartment. Resulting in me having to hire a locksmith to get inside for the night. I met with the Staff (Kaylee and Toni) the following day and they had a high level of professionalism and understanding. They agreed to help pay for the locksmith. For them to take full ownership of the issue and address it with professionalism, I still give them 5 stars. P.s. I also made a maintenance request online through the website and that issue was fixed with 48 hours.
By: Austen Crowder     Verified Resident
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Posted On: 10/8/2018

great place to live

Great place staff is exceptional, very accommodating, old building but has charm, needs some upgrading like the cabinets and the pantry closure but overall it's a great location, noise level is very tolerable grounds are well kept, parking is superb, I feel very safe here .
By: Ms Pamela   
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Posted On: 9/28/2018

Best Management

I have lived here for 6 months, and I must say Toni is awesome to be living under. She is there to help you in any way she can and i am lucky to have her as management. i WAS GOING THROUGH A RATHER VERY DIFFICULT PERSONAL situation a couple months ago and she was there to listen, and work with me. Not all companies are that heartfelt and yet she was. I am very happy here at Willow Brooke, I lived in my own home for 17 years and was afraid to live in an apartment- but i am glad i chose willow Brooke. i would recommend this apartment to others.
By: Stacy Leonard     Verified Resident
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Posted On: 4/6/2018

Recent Changes

So far I like all the changes being made. Keep up the good work
By: Jessica White     Verified Resident
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Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
3.5 out of 5 stars